After Sales Program

Accidents happen, especially in tough business environments. Don't let that halt your operations. Stay a step ahead of the unexpected with troubleshooting and support from the team that knows your devices best and stands behind their technology 100%. Maximise your coverage and get certified repairs with authorised parts, along with security patches and firmware and software updates.

Get the support you need, when and how you need it. Take advantage of self-service diagnostic tools or submit requests quickly and easily online. Tap into JT's digital support community for common questions or give us a call to connect with a live agent. Trust JT to focus on your business-critical devices, so you can focus on your operational outcomes.

Choose the plan that's right for your business goals and budget. Far from one-size-fits all, JT plans offer everything from Essential coverage to elevated Select support, and even Specialised plans for targeted protection. Pick your plan based on your device type or portfolio, contract length, coverage level and repair turnaround time. It's pain free with our simple subscription model.